This Privacy Policy outlines the practices of Free Solar Quotes Pty Ltd (referred to as “we,” “us,” or “our”) concerning the collection, use, and disclosure of your personal information and other data. We understand the importance of safeguarding your privacy and are committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and relevant privacy laws.

We may occasionally update this Privacy Policy, and any changes will be posted on our website (www.freesolarquotes.com.au/privacy-policy). The revised Privacy Policy will apply to all the information we hold at that time. By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

The types of information we collect may vary depending on the circumstances, and they may include:

• Personal information such as your name, email address, telephone number, address, date of birth, and occupation. 
• Information related to your use of our website and services.
• Preferences and interests in our products and services.
• Information is required to provide specific materials, fact sheets, instructions, advertisements, links, and other content featured on our website.
• Additional information is necessary to supply products or services in collaboration with entities with whom we have referral or brokerage relationships.

How We Collect Information

We may collect information in the following ways:

• Directly from you when you provide information through our website, over the phone, or in person during the application process for our products and services.
• From third parties, including related companies, business partners, clients, and service providers.
• From publicly available sources.
• From cookies and analytical tools when you visit our website or use our products and services online.

How We Secure Your Information

We store personal information in secure computer storage facilities, paper-based files, and other records. We take reasonable measures to maintain the security of your information and protect it from unauthorized access or disclosure.

However, as the Internet is not entirely secure, we cannot guarantee the security of information transmitted over the internet. Therefore, we are not responsible for any unauthorized access or use of your information during transmission.

How We Use and Disclose Your Information

We may use and disclose your information for various purposes, including:

• Providing products, services, and relevant information to you, as well as improving our customer service.
• Managing our business relationships with partners, clients, and users of our website and services.
• Enabling our related companies, business partners, service providers, energy retailers, solar system installers, battery storage system installers, and other third parties to provide services to you or assist us in providing services.

International Data Transfers

Your information may be disclosed or accessed by organizations located outside of Australia. Some of these countries may not have privacy laws comparable to Australian laws. By providing your personal information, you consent to the disclosure of your information to organizations in those countries, understanding that it may not receive the same protections as it would in Australia.

Marketing

We and our related companies, business partners, and service providers may use your information to promote and market products, services, special offers, news, industry updates, events, reports, and other information we believe may interest you. This marketing may be carried out through various channels, including email, SMS/MMS, social media, and our website. You can opt-out of marketing communications at any time.

Accessing and Correcting Your Information

If you wish to access or correct your personal information held by us, please contact us. We may charge an administrative fee for providing access to your personal information.

Other Websites

Our website may contain links to other websites. We do not control these external websites and are not responsible for their privacy practices. We recommend reviewing the terms, conditions, and privacy policies of any linked websites before disclosing your personal information.

Contact Us and Privacy Complaints

If you have questions about this Privacy Policy or how we manage your information, please contact us.